Refund Policy

• Refund Policy

• Atlanta Back & Body is committed to transparent, ethical, and compliant billing practices in accordance with Georgia law.

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• Clinical Services

• Charges for chiropractic evaluations, treatment services, therapeutic procedures, and other clinical services are based on services actually rendered and are non-refundable once performed.

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• Missed or Cancelled Appointments

• Appointments not cancelled within the required notice period may be subject to a missed appointment fee, as disclosed at the time of scheduling.

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• Prepaid Services

• If prepaid services or packages are offered, all terms—including any refund eligibility—will be disclosed in writing prior to purchase and governed by the specific agreement provided.

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• Insurance and Third-Party Billing Matters

• For matters involving insurance or third-party payors:

• Charges are incurred based on medical necessity and services rendered, not on the outcome of any insurance or third-party claim.

• Billing is governed by applicable insurance contracts, assignments of benefits, letters of protection, or private pay agreements, as applicable.

• No refunds are issued based solely on claim status, settlement amounts, insurance determinations, or attorney negotiations.

• Questions regarding charges are addressed through billing review and clarification, not retroactive fee adjustment.

• Patients remain ultimately responsible for charges incurred for services rendered, subject to applicable agreements and governing law.

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• Products

• Retail products sold are non-refundable unless otherwise stated in writing at the time of purchase.

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• Billing Questions

• Billing inquiries may be directed to: careteam@atlantabackandbody.com.